For 75 years, the BBC has relied on ISDN infrastructure to carry voice and audio transmissions for live sport, commentary and outside broadcasts across the UK. With the national shutdown of ISDN services approaching in 2027, the organisation required a future-proof replacement capable of supporting live broadcasting across stadiums, racecourses, football grounds and major venues nationwide.

A rugby ball resting on a tee on a grassy field.

BBC:

Legacy ISDN Upgrade

For 75 years, the BBC has relied on ISDN infrastructure to carry voice and audio transmissions for live sport, commentary and outside broadcasts across the UK. With the national shutdown of ISDN services approaching in 2027, the organisation required a future-proof replacement capable of supporting live broadcasting across stadiums, racecourses, football grounds and major venues nationwide.

    • Environment: Nationwide broadcast infrastructure

    • Scale: 150+ UK broadcast locations

    • Challenge: Nationwide ISDN shutdown by 2027

    • Solution: Custom-built IP-based broadcast platform

    • Outcome: Modernised broadcast infrastructure live across major UK venues

    • Custom IP-based broadcast platform

    • Nationwide rollout across 150+ UK sites

    • Low-latency voice infrastructure for live commentary

    • Centralised real-time monitoring platform

    • BBC-wide visibility of site status and connectivity

    • Standardised technical deployment across all venues

    • Weatherproof systems for outdoor broadcast environments

    • Up to 100Mb connectivity at fibre-enabled sites

    • Previous ISDN equivalent bandwidth: 128Kb

    • Support for voice, TV image transmission and local production workflows

    • Typical installation time: 1 engineer / 1 day at standard sites

    • Priority site support with 6-hour fix response times

Outcome:

Pinnacom is delivering a nationwide transition away from legacy Integrated Services Digital Network (ISDN) systems, replacing them with a modern IP-based broadcast platform that is now deployed across more than 100 UK locations.

The new infrastructure preserves the reliability and low-latency voice performance required for live commentary, while significantly expanding broadcast capabilities through increased data connectivity, centralised monitoring and scalable deployment across the BBC’s outside broadcast network.

Challenge:

The BBC required a complete replacement of its long-standing ISDN infrastructure, which had supported voice and audio broadcasting for over 75 years.

With ISDN services being permanently withdrawn by January 2027, the project requires:

  • A scalable, future-proof replacement platform

  • Nationwide deployment across 150+ sites

  • Minimal disruption to live broadcasting operations

  • Consistent working environments for technical teams across all locations

  • Reliable performance in exposed outdoor environments including stadia and racecourses

The system also needed to preserve the low-latency performance expected for live commentary and sports broadcasting.

Solution:

Pinnacom designed and deployed a custom IP-based broadcast system tailored specifically to the operational requirements of live outside broadcasting.

The programme includes:

  • Nationwide installation of new broadcast infrastructure

  • Development of a centralised monitoring and management platform

  • Standardised system design across all locations for consistency of operation

  • Fully weatherproof installations suitable for exposed broadcast environments

Installations are being delivered in phases, with over 100 sites already live and operational.

Most standard sites are installed within a single working day, with larger or more complex deployments (including Starlink integration or long-distance fibre runs) requiring extended installation schedules.

The new platform delivers significantly increased data capability while maintaining the low-latency voice performance required for live sports commentary.