Privacy Policy

Who We Are

Pinnacom Limited
The Coach House
Mallory Park
Kirkby Mallory
Leicestershire
LE9 7QE

Telephone: 0207 11 55555
Email:
hello@pinnacom.com

Company Registration Number: 08783116

Pinnacom Limited is committed to protecting and respecting your privacy. This policy explains how we collect, use and store personal information when you use this website or contact us directly.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information We May Collect

We may collect and process the following information:

  • Name and company details

  • Contact information including email address and telephone number

  • Information submitted through contact forms or enquiries

  • Technical information including IP address, browser type and website usage data

  • Information relating to projects, operational requirements or service enquiries

How We Use Your Information

We use information collected through this website to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Deliver and manage projects or support services

  • Improve website performance and user experience

  • Maintain internal records

  • Comply with legal or regulatory obligations

We will only use your information where we have a lawful basis to do so under applicable data protection legislation.

Storage and Security of Information

Pinnacom takes appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Information submitted through this website or during the course of a project may be securely stored using compliant internal systems, trusted third-party platforms or managed service providers where necessary for operational, support or business purposes.

We aim to ensure that any data storage and processing is handled in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).

Sharing Information

We do not sell personal information to third parties.

Information may be shared with trusted suppliers, partners or service providers where necessary to deliver services, provide technical support, manage communications or comply with legal obligations.

Where third-party providers are used, we take reasonable steps to ensure appropriate handling and protection of personal data.

Cookies

This website may use cookies and similar technologies to improve functionality, analyse website traffic and support user experience.

You can control or disable cookies through your browser settings.

Third-Party Links

This website may contain links to external websites. Pinnacom is not responsible for the privacy practices or content of external sites.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including operational, legal, regulatory and support requirements.

Your Rights

Under applicable data protection law, you may have rights including:

  • The right to request access to your personal data

  • The right to request correction of inaccurate information

  • The right to request deletion of personal data where appropriate

  • The right to object to or restrict certain processing activities

  • The right to withdraw consent where consent has been relied upon

Requests relating to personal data can be made by contacting: info@pinnacom.com

Changes to This Policy

Pinnacom may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Pinnacom Limited
hello@pinnacom.com
0207 11 55555